Terms of Service

By accessing and using Food Maps ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Program Name: Food Maps Food Distribution Platform

Program Description: Food Maps connects food donors and recipients. The service includes matching, route planning, and delivery coordination to reduce food waste and improve food access.

Our services include:

• Food donation and distribution coordination
• Route optimization and volunteer management
• Real-time tracking and communication tools
• SMS notifications for pickups, deliveries, and service updates
• Impact analytics and reporting

Message Types and Frequency

By opting into SMS notifications, you consent to receive the following types of messages:

• Pickup Reminders: Notifications about upcoming food collection appointments
• Delivery Updates: Real-time updates about food delivery status and routes
• Service Announcements: Important platform updates and service changes
• Safety Alerts: Time-sensitive communications regarding food safety or service issues

Message Frequency: Message frequency varies based on your activity level. You may receive:

• 1-3 messages per scheduled pickup or delivery
• Occasional service announcements (typically less than 5 per month)
• Urgent notifications as needed for time-sensitive matters

Opt-Out Instructions

You can opt-out of SMS notifications at any time using the following methods:

• Text STOP: Reply with STOP to any message to immediately unsubscribe from all SMS notifications
• Account Settings: Update your notification preferences in your Food Maps account settings
• Contact Support: Email us at info@allgoodlivingfoundation.org or call (510) 522-6288

After texting STOP, you will receive one final confirmation message, and then you will not receive any further messages unless you re-opt-in.

Help and Support

For assistance with SMS notifications or any questions about the program:

• Text HELP: Reply with HELP to any message for support information
• Email: info@allgoodlivingfoundation.org
• Phone: (510) 522-6288
• Address: 1900 Thau Way, Alameda, CA 94501

Supported Carriers

Our SMS service is compatible with all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers. For questions about carrier compatibility, please contact support.

Important Notices

• Opting out of SMS notifications will not affect your ability to use Food Maps services
• You may miss important time-sensitive updates if you opt-out of SMS
• We will never sell or share your phone number for marketing purposes
• SMS messages are for informational purposes related to Food Maps services only

To use certain features of our service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Notify us immediately of unauthorized use
• Be responsible for all activities under your account

You agree not to:

• Violate any applicable laws or regulations
• Impersonate any person or entity
• Upload or distribute harmful, offensive, or illegal content
• Interfere with the service's security features
• Use automated systems to access the service
• Attempt to gain unauthorized access to our systems

Food donors and volunteers acknowledge that:

• All food donations must meet local health and safety standards
• Expired or unsafe food should never be donated
• Proper food handling and storage procedures must be followed
• Recipients accept food donations at their own discretion

Food Maps is not responsible for the quality, safety, or suitability of donated food items.

The Service and its original content, features, and functionality are owned by Food Maps and are protected by international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our service, you consent to the collection and use of information as outlined in our Privacy Policy.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy or reliability of information

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOOD MAPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM:

• Use of or inability to use the service
• Food quality, safety, or health-related issues
• Interactions between users
• Unauthorized access to your data
• Errors or omissions in content

You agree to indemnify and hold harmless Food Maps from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of the service
• Food donations or distributions you facilitate
• Your violation of any law or third-party rights

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason including:

• Breach of these Terms
• Violation of applicable laws
• Fraudulent or harmful activity
• Extended inactivity

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law provisions.

Any disputes arising from these Terms or the service shall be resolved in the courts of Alameda County, California.

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting updated Terms on our website
• Sending email notifications
• Displaying prominent notices on our platform

Continued use of the service after changes constitutes acceptance of the new Terms.

If you have questions about these Terms of Service, please contact us:

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

These Terms constitute the entire agreement between you and Food Maps regarding the use of the service, superseding any prior agreements between you and Food Maps relating to your use of the service.

The failure of Food Maps to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Food Maps shall not be liable for any failure to perform its obligations where such failure results from any cause beyond Food Maps' reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

You may not assign or transfer these Terms or your rights and obligations under these Terms without Food Maps' prior written consent. Food Maps may assign these Terms at any time without notice.

The provisions of these Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.