Privacy Policy

Food Maps ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food distribution platform and services.

We will never sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely to provide and improve our food distribution services.

Personal Information

• Name and email address for account creation
• Phone number (for SMS notifications, with your consent)
• Location data for food distribution matching and route optimization
• Profile information including dietary preferences and restrictions
• Communication records and feedback

SMS and Phone Number Information

• Phone numbers are collected only when you opt-in to receive SMS notifications
• We store your phone number securely to send service-related messages
• Your consent preferences for SMS communications
• SMS delivery status and interaction records

Usage Information

• Device information and identifiers
• IP address and geographic location
• Browser type and operating system
• Pages visited and features used

We use the information we collect for the following purposes:

• Facilitate food donation and distribution matching between donors and recipients
• Send SMS notifications about pickup reminders, delivery updates, and service announcements (only with your consent)
• Optimize delivery routes and logistics for efficient food distribution
• Provide customer support and respond to your inquiries
• Improve our services, user experience, and platform features
• Ensure platform safety, security, and prevent fraud
• Comply with legal obligations and regulatory requirements
• Send you important service updates and account notifications

We do not use your information for marketing purposes or share it with third parties for their marketing use.

We do not sell, rent, lease, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers (such as SMS delivery services like Twilio) who help us operate our platform. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Food Distribution Partners: We may share necessary information with food banks and distribution centers to coordinate food pickups and deliveries (only with your consent and limited to what's necessary for the service).
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, who will be required to honor this Privacy Policy.

Important: Your personal information will never be shared with third parties for their marketing purposes. We use your data solely to provide our food distribution services.

When you provide your phone number and opt-in to receive SMS notifications, you agree to the following:

Your Phone Number

• Your phone number is used exclusively for sending service-related SMS notifications
• We do not share your phone number with third parties for marketing purposes
• Your phone number is stored securely and protected with industry-standard encryption
• You can opt-out of SMS notifications at any time by texting STOP to any message you receive

Message Frequency

Message frequency varies based on your activity. You may receive:

• Pickup reminders before scheduled collections
• Real-time updates during active deliveries
• Occasional service announcements (typically less than 5 per month)

Data Rates and Charges

Standard message and data rates may apply from your mobile carrier. Food Maps does not charge for SMS messages, but your carrier may.

Managing SMS Preferences

You have full control over SMS notifications:

• Text STOP to any message to unsubscribe from all SMS notifications
• Text HELP for assistance and support information
• Update your preferences in your account settings at any time
• Contact us at (510) 522-6288 or info@allgoodlivingfoundation.org for support

Opting out of SMS notifications will not affect your ability to use Food Maps services, but you may miss important time-sensitive updates.

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Update: Correct or update your personal information at any time through your account settings
• Delete: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from SMS notifications by texting STOP or updating your preferences
• Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise any of these rights, please contact us at info@allgoodlivingfoundation.org or call (510) 522-6288.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve performance
• Provide personalized content and features
• Enable security features

You can control cookie settings through your browser preferences.

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

If you have questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us: